MXMHospitality

Services

Hospitality expertise. Measurable results.

Ten disciplines, delivered as focused engagements or a full transformation programme — always built around how your operation actually runs.

Services

Hospitality expertise.
Measurable results.

01

Restaurant Turnaround Strategy

Identify why a restaurant is underperforming and develop a practical recovery strategy.

02

Guest Experience Design

Analyze and improve every guest interaction.

03

OpenTable & Reservation Optimization

Increase reservation conversion and maximize available inventory.

04

Staff Training & SOP Development

Build professional systems that allow hospitality teams to perform consistently.

05

Luxury Hospitality Operations

Operational consulting for high-expectation environments.

06

Hiring & Team Development

Build stronger hospitality teams.

07

Private Events & Revenue

Help hospitality businesses maximize private event revenue.

08

Restaurant Marketing & Conversion

Marketing that actually generates reservations and revenue.

09

Leadership & Management Systems

Help restaurant leaders operate more effectively.

10

Hospitality Sales Strategy

Improve sales across every revenue channel.

How We Work

A disciplined, four-step engagement.

01

Discover

Understand the business, challenges, financial goals, and guest experience.

02

Audit

Analyze operations, revenue opportunities, staff systems, reservations, reputation, and guest journey.

03

Strategize

Create a customized improvement plan with clear priorities and measurable goals.

04

Implement

Help management implement systems, training, technology, and operational improvements.

Engagements

Consulting packages.

Scope and investment are defined after an initial conversation about your operation.

01

Restaurant Performance Audit

Comprehensive review of restaurant operations and revenue opportunities.

  • On-site and financial review
  • Guest journey observation
  • Findings report with prioritised actions
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02

Revenue & Reservation Optimization

Improve reservations, OpenTable performance, guest retention, and revenue strategy.

  • Reservation and inventory strategy
  • Ratings and review program
  • Retention and database marketing
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03

Full Hospitality Transformation

Comprehensive consulting covering operations, revenue, guest experience, staff training, SOPs, and management systems.

  • Ongoing advisory and implementation
  • SOP library and training rollout
  • Management structure and reporting
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Rooftop lounge overlooking the Miami skyline at night

Your business has more potential.

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